Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Rhoda

Amazing staff and service! Attention to detail and of our special requirements was so refreshing in the age of grab and go! Thank you!

Alison Harvey

Fantastic company. Very personal service. I had a couple of issues initially which they paid to have resolved at my local garage. They had at my request ordered extra back seats and Peugeot sent the wrong ones. They purchased a car to obtain the seats I needed and then got someone to pick my car up to fit the seats and then return it at a distance of 240 miles each way. You could not be in better hands than this company for a wheelchair accessible vehicle.

David Craig

Can honestly say breath of fresh air dealing with a honest caring family driven garage from advice on buying our first wav vehicle to fixing any minor repairs due to a faulty control module all done before final sale so can honestly say a 5 star review doesn't do Stuart and his wonderful team enough praise

Julia Sinclair

Stuart is great at what he does, friendly, professional and great communication. Would highly recommend him to deal with. No problems does what he says he will do quickly and efficiently. He has lots of experience in WAV and helps you decide what's best for you. We have been very happy with the service we received when buying a WAV from him.

John Gilluley

He was very helpful and genuine person who cared

Robert Shaw

Great service, really happy with the van we bought.

Susan Mcclung

First class service, kept in contact at all times even after I bought the motor.
Went above and beyond

Conor Hayden

Great service from start to finish.Stuart made the whole process hassle free and very efficient.When the vehicle was delivered it was immaculate and all the paperwork was in order.I would highly recommend this company and certainly not hesitate to return for another purchase in the future.

brian middleton

Hi this is the second vehicle I have purchased off Stuart, and again the service was second to none, his attention to detail is very good, and he will out of his way to help.
Brian

Thomas Pinet

If you're looking for a wheelchair accessible vehicle then Stuart is the person you want to do business with ! He will do his best to make sure that you get a vehicle that suits your needs and your budget in the quickest of time. I will definitely use Stuart MacDonald Mobility in the future.

George Clark

Stuart McDonald first class service, he tells you if you need anything just phone him and he is always available. He was there for me when I needed it.and he didn't need to be.
This gentleman is a pleasure to do buisness with. George Clark

Stuart Brown

Often nervous around as have had the odd experience with a less than scrupulous trader but Stuart was a stand up chap through the whole process. Went over the top to accommodate. Sells quality motors.

Howard Lee

Very positive, good knowledge and genuine guidance given to choose the correct vehicle for my needs. All family, friendly and very helpful. So pleased with my vehicle and experience.

Claire Mcculloch

Really friendly, professional and answered all questions I had. Made sure car was in great working order and even brought it to me, which was very kind. Fantastic service. Thank you

david millar

Just like the other reviews, Stuart has be totally honest, helpful and a pleasure to deal with. He went the extra mile to prepare and deliver our car exactly as he promised. His company is a first class example of customer service and quality vehicles.
Thanks again.

Iain Brodie

This was the easiest car purchase I have ever made. Stuart was as good as his word in everything he said, felt I could trust him and liked the fact I was dealing with the owner of the business. His personal experience of caring for a disabled person's needs makes a massive difference.

Alison Adams

My Husband and I can't recommend Stuart MacDonald highly enough. Totally professional, can't do enough for you, Stuart bent over backwards to find us the perfect van. Great communication, supporting us all the way.
Stuart is honest, upfront and puts his customers first.
We're delighted with our van, exactly what we were looking for.
Honestly couldn't recommend Stuart highly enough!
Thanks again for all your support Stuart
Absolute gentleman
Todd and Alison Adams

george anderson

best garage i have ever dealr with and i am old and disabled
we purchased a vw caddy which my wife drives and stuart employee delivered to us and he took long time explaing all details simlply
we have not had any problems it had been checked serviced
i would recommend stuart to be one of the honest helpfull you could ever meet

Faye Hamilton

Stuart and his team offer an excellent service. Stuart gave advice and information to assist me in choosing a wheelchair access vehicle which best suited my needs. Jim delivered my new car and could not have been more helpful. I am delighted with my purchase and highly recommend Stuart Macdonald Mobility.

Carol Bennett Buttaci

Great company to deal with. Initially I contacted Stuart through an advert. He responded to my message within a few hours and was informative and helpful, with no 'sales' talk! Throughout our transaction he remained responsive, quick to answer any query. Not your typical car salesman!

Lorraine Fernandez

When I contacted Stuart it was to get advice about selling a car. At the time, and in the months since, he has been a massive help with regards to this - he truly went above and beyond the call of duty. To anybody out there looking to buy a car, I would highly recommend that you contact Stuart. He knows exactly what he's doing, is an expert in the field, and makes it all incredibly easy and stress free. Thanks again Stuart, Lorraine

Ann Macpherson

Excellent service. Stuart focuses on making sure that the vehicle is the right one for the right person. Any problem is quickly resolved and distance is no object. I feel I can phone him for help any time.

Lesley Fraser

We can highly recommend Stuart Macdonald Mobility. Stuart bent over backwards to be helpful. Very knowledgeable and full of advice as this is our first mobility car. Jim delivered the car for free and Stuart has kept in touch even after we had had the car for a few months to ensure everything was going ok. Excellent service!

Lesley Campbell

Stuart could not have been more helpful and completely understood my situation. He is an absolute pleasure to deal with and I can't recommend his business highly enough.

tommy armstrong

I didn't have the pleasure of purchasing a WAV from Stuart, but I was there to purchase one of the cars he had received from a trade in. I know if I was ever in need of a WAV I will definitely be looking to him. By far the best most genuine dealership you will find. Stuart is a great guy who will go out his way to make his customers as happy and comfortable with their new car as can be. The whole process of trading in and picking up the car was made easy by Stuart and I can't fault the man. Wishing you all the best Stuart and thanks again for an amazing hassle free purchase.

Take care

Alex Kay

Really honest straight dealing company. Bought a car which was delivered to London. Had an issue on delivery, Stuart sorted it out straight away. It is when things go wrong you can truly judge a company. Highly recommended.

Helen Crawford

My husband and I would highly recommend Stuart. He went the extra mile making sure all of our extensive tick list was accomplished. Stuart is a genuinely caring, friendly and professional man. His after sales service is second to none. He is never too busy to take or return a call and does everything in his power to help in every way.
Thank you Stuart.
Helen and Iain

anne grainger

I can't thank Stuart and his staff enough. He listened to my needs and went above and beyond to find the right wav car for me.
I would highly recommend him, even though my dealings with him were all by phone, I really felt that I could trust him and he proved me right.
Many thanks Stuart and Jim who delivered the car, making sure I was happy with everything and even went to the post office with me to tax the car.
Really good old fashioned service, well done guys.